User

Michael Duncan

Member since
Total activity 51
Last activity
Following 0 users
Followed by 0 users
Votes 0
Subscriptions 27

Activity overview

Latest activity by Michael Duncan

  • Michael Duncan created an article,

    Recharging Info for Portable Lights

    This information applies to the following product ranges:  Ara Arcello Bring Jim to go Kettle Sponge Strap to go Use a plug-in charger A plug-in 5v 1A USB charger is required for charging (not in...

    • Michael Duncan
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Michael Duncan created an article,

    How to fit GU10 lightbulb to MIB 6

    If the supplied lightbulb fitting tool isn't working with your lightbulbs, you can try using some removable tape to assist, as demonstrated in the below video. Please note, this video is not in Eng...

    • Michael Duncan
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Michael Duncan created an article,

    How to reset Fallon

    Switch off the lights Wait 6 seconds Quickly switch the lights on/off 6 times within 5 seconds.

    • Michael Duncan
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Michael Duncan created an article,

    What payment methods do you accept?

    We accept the following payment methods: Visa Mastercard American Express Discover Shop Pay Apple Pay Google Pay Meta Pay PayPal Afterpay Klarna

    • Michael Duncan
    • Updated
    • 1 follower
    • 0 comments
    • 2 votes
  • Michael Duncan created an article,

    Picking up your order from a pickup point

    Delivery companies may take your order to a local pickup point after a failed delivery attempt, or if you request this via the tracking link we provide you in our dispatch confirmation email. If th...

    • Michael Duncan
    • Updated
    • 1 follower
    • 0 comments
    • -3 votes
  • Michael Duncan created an article,

    Where do you deliver?

    We deliver to the whole of the UK, including Scottish Islands, Isle of Wight and Isle of Man. We're unable to deliver to PO boxes, BFPO addresses, Internationally or to any mailbox or mail forwardi...

    • Michael Duncan
    • Updated
    • 1 follower
    • 0 comments
    • 1 vote
  • Michael Duncan created an article,

    How do I use my pre-paid returns label?

    Print off 2 copies of your prepaid returns label - include one copy inside of your return and affix the other to the outside of your package.  Take your return to your nearest drop off location. G...

    • Michael Duncan
    • Updated
    • 1 follower
    • 0 comments
    • 1 vote
  • Michael Duncan created an article,

    When will I receive my refund?

    We’ll send you a confirmation email whenever we’ve issued a refund. The time it takes for your refund to show on your bank statement will vary depending on your payment method and bank processing t...

    • Michael Duncan
    • 1 follower
    • 0 comments
    • 0 votes
  • Michael Duncan created an article,

    I’ve been charged more than once

    Many banks display charges immediately when an attempt for payment is made, even if that payment fails. Most of the time, failed payment attempts appear as pending charges; however, some banks disp...

    • Michael Duncan
    • 1 follower
    • 0 comments
    • 0 votes
  • Michael Duncan created an article,

    How do I return an item?

    If you're not 100% satisfied with your purchase, you can return it to us within 30 days of receipt for a refund. Items must be.. In their original condition and able to be resold at full price Com...

    • Michael Duncan
    • Updated
    • 1 follower
    • 0 comments
    • 1 vote