• Recharging Info for Portable Lights
• How to fit GU10 lightbulb to MIB 6
• How to reset Fallon
• Will you be getting more stock?

• What payment methods do you accept?
• I’ve been charged more than once
• Pre-orders
• Has my order gone through?

• Where can I see my past orders?
• Update your account Name, Address & Phone Number
• How do I create an account?

• How long will my order take to dispatch?
• How can I track my order?
• An item arrived damaged, what should I do?
• How do I cancel my order?
• Can I get a VAT Invoice for my order?
• I've received a faulty item, what should I do?

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• Where do you deliver?
• Picking up your order from a pickup point

• How do I return an item?
• How do I use my pre-paid returns label?
• When will I receive my refund?
• What happens to my refund if my card is no longer valid?